Order Processing
All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email once your order has been placed and another once your order has been shipped.
Shipping Methods
We use trusted courier partners to deliver orders safely. Shipping options and costs are displayed at checkout and may vary based on your location, order size, and selected shipping method.
Delivery Timeframes
Estimated delivery times begin once your order has been dispatched:
Standard shipping typically takes 3–7 business days.
Express shipping typically takes 1–3 business days.
Delivery times are estimates only and may vary due to carrier delays, weather conditions, or peak periods.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email so you can follow your delivery.
International Shipping
International shipping is currently not available.
Incorrect Address or Delivery Issues
Please ensure your shipping address is entered correctly at checkout. We are not responsible for delays or lost parcels caused by incorrect or incomplete address details. If you experience any issues with your delivery, please contact us and we will assist where possible.
Questions
If you have any questions about shipping or delivery, please contact us via email at support@universalbricks.com.au
