Returns

Returns & Refunds

We want you to feel confident shopping with us. If something isn’t right, we’re here to help.

Returns

We accept returns within 14 days of delivery, provided the item is:

• Unused and in original condition

• In its original packaging

• Returned with proof of purchase

Items that show signs of use, damage, or are returned outside the return window may not be eligible for a refund.

Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return. Any exclusions will be clearly stated on the product page.

How to Request a Return

To start a return, please contact us via email with:

• Your order number

• The item(s) you wish to return

• The reason for the return

Once approved, we’ll provide return instructions.

Return Shipping

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect. We recommend using a tracked shipping service, as we are not responsible for items lost in transit.

Refunds

Once your return is received and inspected, we’ll notify you of the outcome. Approved refunds will be processed back to the original payment method within 5–10 business days, depending on your payment provider.

Faulty or Incorrect Items

If you receive a faulty or incorrect item, please contact us as soon as possible with photos and your order number so we can resolve the issue quickly.

Questions

If you have any questions about returns or refunds, please contact us via email.